Patient Participation Group
We set up a Patient Participation Group (PPG) in April 2011. The group meets on a 3 monthly basis. The aim of this group is to:
· G ain patient views and ideas on the services that we provide
· Integrate more with the patient community
· To contribute to setting up an Action Plan to move the practice forward
As well as the above group that meets in surgery, we also have a Virtual Patient Reference Group (PRG). This is for patients who are unable to attend the group in surgery. This virtual group corresponds by email with the practice.
Anyone wishing to join either group please click on the link below:
Group application form
How we recruited our current PRG and PPG members
PPG and Virtual PRG:
We designed and handed out leaflets at both Handsworth and Fitzalan sites to those patients who came into surgery
We put posters up in the reception areas at both Handsworth and Fitzalan sites
We attached application forms to patient prescriptions sent out / collected
Clinical staff verbally promoted the group for patient interest
Click to view PPG poster
Click to view Virtual PRG leaflet
After receiving the initial response from patients to join the PPG we saw that some patient defined areas were not represented. We therefore contacted by telephone a random selection of our ethnic minority patients and patients who are carers (chosen via System 1 reporting), to enquire if they would like to join the group, and some patients did join.
We decided to set up the Virtual PRG after the PPG to increase the diversity of patients to whom we could liaise with; especially regarding the age range diversity of group members.
Group member diversity:
Group diversity March 2012
Group diversity March 2013