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Patient Participation Group



We set up a Patient Participation Group (PPG) in April 2011. The group meets usually 2 - 3 times per year. The aim of this group is to:



·          Gain patient views and ideas on the services that we provide 


·          For the Practice to integrate more with our patient community


·          To contribute to setting up Action Plans to move the Practice forward



As well as the above group that meets in surgery, we also have a Virtual Patient Reference Group (PRG). This is for patients who are unable to attend the group in surgery. This virtual group corresponds by email and telephone with the practice  


Patients wishing to join either group please click on the link below:


PPG Leaflet


How we recruited our current PRG and PPG members

PPG and Virtual PRG:

  • We designed and handed out leaflets at both Handsworth and Fitzalan sites to those patients who came into surgery  
  • We put posters up in the reception areas at both Handsworth and Fitzalan sites
  • We attached application forms to patient prescriptions sent out / collected
  • Clinical staff verbally promoted the group for patient interest
  • We put the joining form onto our website


Click to view PPG poster


Click to view Virtual PRG leaflet


After receiving the initial response from patients to join the PPG we saw that some patient defined areas were not represented. We therefore contacted by telephone a random selection of our ethnic minority patients and patients who are carers (chosen via SystmOne reporting), to enquire if they would like to join the group, and some patients did join.

We decided to set up the Virtual PRG after the PPG to increase the diversity of patients to whom we could liaise with; especially regarding the age range diversity of group members.


Group member diversity:

Group Diversity March 2016 


Group Diversity March 2015 (2014/15 DES)


Group Diversity March 2014 (2013/14 DES)

Group Diversity March 2013
(2012/13 DES)

Group Diversity March 2012  (2011/12 DES)


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